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Stories & Ideas

Real stories, thoughtful ideas, and practical inspiration for turning everyday touchpoints into lasting relationships.

  • Letter tiles spelling out direct mail

    1 min read

    Why Direct Mail Still Gets Opened

    Email averages a 10 to 12 percent open rate. Direct mail sees around 90 percent. Here's what's behind that gap, and what it means for your business.

    By Theresa Oschmann

  • A collection of personalized gifts and cards ready to mail

    1 min read

    The Power of a Simple Thank-You Card

    A thank-you card costs a few dollars and five minutes. The goodwill it creates can last for years. Here's why it still works, and how to make yours count.

    By Theresa Oschmann